Last updated: October 11, 2026
Who we are. The Pickleball Lab is run by Josh Mackens (“we”, “us”). This applies to our website, pickleballlab.co, and our members’ community at thelab.pickleballlab.co.
Our website and community use cookies and similar technology. We use Google Analytics to understand how people use the website, such as which pages are visited. You can block or delete cookies in your browser settings.
We use trusted services to run the Lab: Circle (the community platform), Vercel (website and trial hosting), Neon (database), Google Analytics (website statistics) and Stripe (payments). They handle information on our behalf. We do not sell your personal information.
We are based in the United States and our services process information in the United States and other countries.
Detailed activity records (the pages, clicks and videos described above) are kept for 24 months and then deleted. Totals that do not identify you, such as how many members watched a lesson, may be kept longer. Your account details (your name, email and the profile details you gave us) are kept for as long as your account exists, including after you stop being a paying member, unless you ask us to delete them.
We use your information to provide your membership (to carry out our agreement with you), and for our legitimate interests in improving the Lab, running the free trial and preventing misuse. You have the right to access, correct, delete, restrict or object to our use of your information, and to move it to another service. You also have the right to complain to your local data protection authority. Contact us at contact@pickleballlab.co to use any of these rights.
You can ask what personal information we have collected and ask us to delete it. We do not sell your personal information, and we will not treat you differently for asking.
We take reasonable steps to protect your information, but no system is completely secure.
The Lab is not meant for children under 16. We do not knowingly collect information from them. If you think a child under 16 has joined, tell us at contact@pickleballlab.co and we will delete their information.
If we change this policy we will update the date above and, for big changes, tell members.
contact@pickleballlab.co
These sections apply to visitors of our website.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Visitor comments may be checked through an automated spam detection service.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
